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Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Can't remember your username? Use your account recovery phone number or email address to get it back.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
Keep your account safe by monitoring your login activity. Learn how to view recent sign-in locations and what to do if you see anything suspicious.
Why am I asked to verify my account after signing in? If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Learn about the support options AOL offers and how to access help for your question or issue.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.