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Only by adding the ticket to their cart, signing in to Ticketmaster, and then proceeding with the purchase would they see the total climb to $48.25, due to “service fees.”
Ticketmaster will also add a feature to give consumers the option to receive all-in upfront pricing for all other tickets sold on the platform.” According to the White House statement ...
What does Ticketmaster say? Live Nation called the allegations "baseless," and said the lawsuit "won't solve the issues fans care about relating to ticket prices, service fees, and...
Ticketmaster also owns and operates TicketWeb, a ticketing website geared towards independent venues. Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. The platform charges a fee on tickets purchased and resold on the platform.
In June 2023, media outlets reported that, following a meeting with Biden and the FTC, Ticketmaster, SeatGeek, and other ticketing companies agreed to abolish "junk fees"—extra costs added on at the end of ticket purchases, and to show consumers the fee breakdown upfront.
Ticketmaster charged in the complaint that when providing Ticketmaster phone numbers on Ticket.com, Ticket.com frequently gave invalid numbers—one time a phone sex number was listed—or the numbers of Ticketmaster's competitors.
These contracts allow Live Nation-Ticketmaster to reduce competitive pressure to improve its own ticketing technology and customer service.
Live Nation and Ticketmaster announced on Thursday (June 15) that it will implement “all-in pricing” for its concert tickets, which will show the true cost of tickets upfront.
For many critics of Live Nation, the Swift debacle revealed how a lack of competition has led to harms ranging from poor customer service to confusing pricing to expensive ticketing fees...
Booking fees. Primary ticket outlets charge a booking fee that is paid by the consumer to help pay for services. Examples. There are a number of primary ticket outlets around the world including: Ticketmaster (owned by Live Nation Entertainment) Stage Front; AXS (owned by Anschutz Entertainment Group) See Tickets; GigsAndTours.com