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  2. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    A customer advocacy policy encompasses all aspects of customer contact, including products, services, sales and complaints. Some examples of a customer advocacy approach are suggesting a product even if the profit margin is less for the company, setting service call appointments based on the customer's (not the company's) preferred hours, or recommending a competitor's product because it is ...

  3. IBM - Wikipedia

    en.wikipedia.org/wiki/IBM

    He implemented sales conventions, "generous sales incentives, a focus on customer service, an insistence on well-groomed, dark-suited salesmen and had an evangelical fervor for instilling company pride and loyalty in every worker". [32] [33] His favorite slogan, "THINK", became a mantra for each company's employees. [32]

  4. Leonardo da Vinci - Wikipedia

    en.wikipedia.org/wiki/Leonardo_da_Vinci

    Leonardo Da Vinci's baptism record. Leonardo da Vinci, properly named Leonardo di ser Piero da Vinci [b] ("Leonardo, son of ser Piero from Vinci"), [9] [10] [c] was born on 15 April 1452 in, or close to, the Tuscan hill town of Vinci, 20 miles from Florence.

  5. Remote support - Wikipedia

    en.wikipedia.org/wiki/Remote_support

    Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

  6. Designation of workers by collar color - Wikipedia

    en.wikipedia.org/wiki/Designation_of_workers_by...

    Collar color is a set of terms denoting groups of working individuals based on the colors of their collars worn at work. These can commonly reflect one's occupation within a broad class, or sometimes gender; [1] at least in the late 20th and 21st century, these are generally metaphorical and not a description of typical present apparel.

  7. Customer to customer - Wikipedia

    en.wikipedia.org/wiki/Customer_to_customer

    Customer to customer (C2C or consumer to consumer) markets provide a way to allow customers to interact with each other.Traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service.

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