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Only by adding the ticket to their cart, signing in to Ticketmaster, and then proceeding with the purchase would they see the total climb to $48.25, due to “service fees.”
What does Ticketmaster say? Live Nation called the allegations "baseless," and said the lawsuit "won't solve the issues fans care about relating to ticket prices, service fees, and...
For many critics of Live Nation, the Swift debacle revealed how a lack of competition has led to harms ranging from poor customer service to confusing pricing to expensive ticketing fees to...
In addition to the face value price, venues and Ticketmaster add fees to pay for their services. Typically, fees added to a ticket's face value have included: Facility charge – Charge added by the venue. Delivery fee – Charges added dependent on the ticket delivery method and credit card processing fees.
Following pressure from Joe Biden, the U.S. president, Ticketmaster and other ticket platforms agreed to abolish junk fees and show consumers all the fees upfront. The Federal Trade Commission decided to impose a federal ban on all deceptive, surprise fees.
Exorbitant ticket fees and several chaotic concert-tour on-sales — most notably those of Taylor Swift and Bruce Springsteen in 2022 — along with problems in customer service have led many...
An individual typically pays for a ticket, but it may be free of charge. A ticket may serve simply as proof of entitlement or reservation. A ticket may be valid for any seat (called "free seating" or "open seating") or for a specific one (called "allocated seating" or "reserved seating").
A notorious hacking group claims it has breached Ticketmaster's systems and is offering the stolen data of 560 million customers for sale, according to multiple reports.
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to...
Live Nation and Ticketmaster announced on Thursday (June 15) that it will implement “all-in pricing” for its concert tickets, which will show the true cost of tickets upfront.