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Only by adding the ticket to their cart, signing in to Ticketmaster, and then proceeding with the purchase would they see the total climb to $48.25, due to “service fees.”
Exorbitant ticket fees and several chaotic concert-tour on-sales — most notably those of Taylor Swift and Bruce Springsteen in 2022 — along with problems in customer service have led many...
Live Nation and Ticketmaster announced on Thursday (June 15) that it will implement “all-in pricing” for its concert tickets, which will show the true cost of tickets upfront.
Ticketmaster also owns and operates TicketWeb, a ticketing website geared towards independent venues. Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. The platform charges a fee on tickets purchased and resold on the platform.
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The group ShinyHunters listed 1.3 terabytes' worth of Live Nation-owned Ticketmaster customer data for a one-time price of $500,000 on its cybercrime-linked platform Breach Forums,...
SeatGeek is a mobile-focused ticket platform that enables users to buy and sell tickets for live sports, concerts, and theater events. SeatGeek allows both mobile app and desktop users to browse events, view interactive color-coded seatmaps, complete purchases, and receive electronic or print tickets.
Since 2006, it has received more Golden, Silver and Bronze awards for poor customer service performance than any other company in the country, including Wal-Mart, Bank of America, and Ticketmaster. Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team.
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Ticketmaster will also add a feature to give consumers the option to receive all-in upfront pricing for all other tickets sold on the platform.”