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2. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.

3. Navy Federal Credit Union - Wikipedia

   en.wikipedia.org/wiki/Navy_Federal_Credit_Union

   Ranked #1 for Customer Experience Among Multichannel Banks/Credit Unions in Forrester’s 2021 US Customer Experience (CX) survey [35] Ranked #1 for Customer Experience Among Credit Card Issuers in Forrester’s 2021 US Customer Experience (CX) survey; Received the highest score in the J.D. Power 2021 U.S. Consumer Financing Satisfaction Study [36]

4. Job crafting - Wikipedia

   en.wikipedia.org/wiki/Job_crafting

   Job crafting is an individually-driven work design process which refers to self-initiated, proactive strategies to change the characteristics of one's job to better align the job with personal needs, goals, and skills. [1]

5. Internet service provider - Wikipedia

   en.wikipedia.org/wiki/Internet_service_provider

   Free ISPs are Internet service providers that provide service free of charge. Many free ISPs display advertisements while the user is connected; like commercial television, in a sense they are selling the user's attention to the advertiser. Other free ISPs, sometimes called freenets, are run on a nonprofit basis, usually with volunteer staff. [84]

6. Service industries - Wikipedia

   en.wikipedia.org/wiki/Service_industries

   Service industries are those not directly concerned with the production of physical goods (such as agriculture and manufacturing). Some service industries, including transportation , wholesale trade and retail trade are part of the supply chain delivering goods produced in the agricultural and manufacturing sectors to final consumers.

7. Job interview - Wikipedia

   en.wikipedia.org/wiki/Job_interview

   A candidate at a job interview. A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. [1] Interviews are one of the most common methods of employee selection. [1]